Privacy Policy
Advanced Extract Solutions
Last updated: 28 September 2026
1. Introduction
Advanced Extract Solutions ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation or use our services. We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Website: www.advancedextractsolutions.co.uk
Email: info@advancedextractsolutions.co.uk
Telephone: 07927 200049
Business address: [Insert business correspondence address]
Legal business name: [Insert registered company name or sole trader's legal name]
2. Information We Collect
- Your name and job title.
- Company or business name.
- Email address and telephone number.
- Business address and installation location.
- Information submitted through our website contact forms.
- Details relating to enquiries, quotations, projects and services.
- Relevant correspondence and transaction records.
- Technical information relating to website visits, such as IP addresses and cookie information.
We only collect information that is relevant to our business activities and the services we provide.
3. How We Use Your Information
- Respond to enquiries and requests for quotations.
- Provide dust and fume extraction services.
- Arrange site visits, installations, maintenance and associated services.
- Communicate regarding ongoing projects.
- Process invoices and maintain financial records.
- Improve our website and customer experience.
- Contact relevant businesses regarding our services, where permitted by applicable marketing and data protection laws.
- Comply with legal and regulatory obligations.
4. Our Lawful Basis for Processing
- Contract: Where processing is necessary to provide a quotation, enter into a contract or deliver our services.
- Legitimate interests: Where necessary for reasonable business activities, including responding to business enquiries, maintaining customer relationships and relevant business-to-business communications, provided these interests are not overridden by individuals' rights.
- Legal obligation: Where processing is necessary to comply with applicable laws, including tax and accounting requirements.
- Consent: Where we specifically request permission, such as for certain marketing activities or non-essential website cookies.
Where we rely on consent, you may withdraw it at any time.
5. Business-to-Business Communications
We may contact businesses that could reasonably benefit from our dust and fume extraction services. Business contact information may be obtained from publicly available sources, including company websites, business directories and professional listings. This may include business names, professional email addresses, job titles and publicly listed telephone numbers. We will respect requests to stop receiving marketing communications. You can opt out by contacting info@advancedextractsolutions.co.uk.
6. Sharing Your Information
We do not sell personal information. We may share relevant information with trusted third parties where necessary to operate our business, including:
- Website hosting and email service providers.
- Accountants and professional advisers.
- Contractors and specialist service providers involved in delivering our services.
- IT and business administration providers.
- Regulatory authorities where legally required.
We only share information where appropriate and expect third-party providers to handle personal information securely.
7. Website Hosting and Cookies
Our website is hosted using Wix. Our website may use cookies and similar technologies to support website functionality, security and visitor preferences. Where non-essential cookies are used, we will provide appropriate information and obtain consent where legally required. Visitors can also manage cookies through their browser settings. Further information about the cookies used on our website is available through our website's cookie settings or Cookie Policy.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Customer and financial records may be retained for up to six years after the relevant accounting period, or longer where legally required. General enquiries and prospective customer information will be periodically reviewed and securely deleted when no longer necessary. Requests to stop receiving marketing communications may be retained on a suppression list to ensure we respect your preferences.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access to personal information is restricted to individuals and service providers who require it for legitimate business purposes.
10. International Data Transfers
Some of our technology providers, including Wix and Google Workspace, may process or store information outside the United Kingdom. Where international transfers occur, we will ensure that appropriate safeguards are in place in accordance with applicable UK data protection legislation.
11. Your Data Protection Rights
Under UK data protection law, you may have the right to request access, correction, deletion, or restriction of your data, object to processing, or transfer your information. These rights are subject to legal conditions. To exercise your rights, please contact info@advancedextractsolutions.co.uk.
12. Complaints
If you have concerns about your information, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO). Website: www.ico.org.uk
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be published on this page with a revised date.
14. Contact Us
For questions about this policy or your data, contact Advanced Extract Solutions. Email: info@advancedextractsolutions.co.uk. Telephone: 07927 200049. Website: www.advancedextractsolutions.co.uk